Summer Season - Front Desk
Start Date : July 2023 (Flexible)
Job Description
Main responsibilities include, but are not limited to the following:
- Handling check-ins and check-outs
- Handling cash and credit card transactions.
- Reviewing guest accounts to make sure the charges are correct.
- Assisting with general guest and hotel enquiries.
- Answering both in-house and outside calls.
- Directing requests and issues to other departments within the hotel and back office for smooth daily operations.
- Responding to email enquiries.
- Checking guest details to ensure a seamless stay.
- Handling private onsen booking requests.
- Assisting Concierge, Bellman, Driver and other hotel duties when necessary.
Qualifications
- Passionate about hospitality service.
- Previous guest service experience is a plus.
- Team player with a professional attitude.
- Advanced Japanese language skill.
Employment Period
- Early July to late October 2023 (Flexible)
Working Hours
- 30-40 hours per week (as much as the candidate wants to work).
Pay Rate
- ¥1,500 - ¥1,600 per hour (based on experience and skill).
Staff Accommodation
- Summer seasonal accommodation can be provided at a very low rate (enquire for more details)
- Available in Kutchan if you have a vehicle, or in Hirafu (approx 20 min walk to work)
Interested in being a part of our team?
Please email your simple resume to: [email protected] or call 0136 55 5577.