Concierge

Our local and international team can connect you to all the great things in Niseko, local experiences from pampering luxury to hiking the crater of Mt Yotei.

  • Masahiro Yokio

    Masahiro Yokoi

    Hotel Manager

  • Masahiro Yokio

    Masahiro Yokoi

    Hotel Manager

    Masahiro Yokoi brings over 30 years experience in hotels, beginning his career at global Hilton Nagoya, Japan, after graduating from the International College of Tourism. After 13 years, he went on to world-renowned The Ritz-Carlton, Kuala Lumpur before moving to New Zealand in 1998. As the General Manager of Stamford Hotels and Resorts Australia & New Zealand, Masahiro operated 11 luxury five-star properties over 10 years.

    Returning to his home of Japan in 2008, Masahiro went on to Director positions for Intercontinental Hotels Group Asia Pacific, Park Hotel Group and back to his roots at Hilton Nagoya. Masahiro is delighted to manage Skye Niseko at the height of his career, while being able to share in the natural beauty of Hokkaido with guests from around the world.

    "My philosophy is to create a beautiful team. Very simply, to best serve our guests, we must also best serve our team."

  • Novea Tan

    Novea Tan

    Concierge Manager

  • Novea Tan

    Novea Tan

    Concierge Manager

    Thriving in an international and multicultural environment, Singapore-born Novea Tan brings extensive and world-class guest service experience to Skye Niseko. Novea gained invaluable knowledge of luxury service as she worked as both Flight Stewardess and Cabin Crew Trainer with the world's most awarded airline, Singapore Airlines. More recently she built, trained and led the concierge team and managed commercial customers as part of Raffles Quay Asset Management in Singapore.

    "I am passionate about luxury service in the hospitality industry and also bringing the same passion to the people around me. What I love about hospitality is that it gives me the opportunity to create special and happy moments in other people's life. Seeing others happy and satisfied gives me a sense of fulfillment."

  • Jane Huang2

    Jane Huang

    Ski Valet/Rental/Concierge

  • Jane Huang2

    Jane Huang

    Ski Valet/Rental/Concierge

    Hailing from Taiwan, Jane graduated from the Chung Hua University in 2010 with a Bachelor of Arts and Literatures and now brings her passion for people and culture to deliver Skye Niseko's extensive range of guest services. Having worked at Mt Hotham and Mantra Aqua Resort in Australia as well as being based in Niseko since 2016, Jane now provides her highly developed interpersonal skills to Skye Niseko guests.

  • Jessica Scott

    Jessica Scott

    Concierge

  • Jessica Scott

    Jessica Scott

    Concierge

    Bringing her diligent attitude and multicultural experience, Jessica Scott joins Skye Niseko as Concierge. Working in Asia and America for the past eight years, she is accustomed to communicating with international guests from a variety of ethnic backgrounds. With her passion for the hospitality industry, Jessica will be on call to fulfil guest requests to the highest standards. 

Winter

Discover the wonder of winter in Niseko with a host of activities and services including ski lessons, rentals and tours, all available via our Concierge.

View Winter Services

Summer

Experience the magic of Niseko in summer with a range of activites and services to choose from, all conveniently available via our Concierge for a carefree summer stay. Coming Soon.