Summer Season - Kumo Restaurant Front of House Supervisor

Start Date: 01 June 2023 (flexible)

• Oversee the running of the Front of House team for the rostered shift.
• Delegation of tasks across the team.
  
• Acknowledgement and greeting of each Guest.
• Anticipation of Guest and team needs.
• Table service and order taking.
• POS & register use, including pre and post shift till counts.
• Handling new reservations and questions from Guests via email and phone with the reservations software.
• Maintaining up to date menu knowledge and provide concept explanations to Guests.
  
• Communicate with the kitchen on Guest orders.
• Keeping aware of any Guest allergies or special requests.
  
• Assist with training service staff.
• Resolve Guest or team complaints on shift or escalate to Front of House Manager if required.
  
• Ensure your teams personal hygiene & cleanliness meets the Restaurant standards.

• Experience in a management, supervisor or team leader role.
• Passionate about hospitality service with previous restaurant experience.
• Professional attitude with courteous and friendly manner.
• Punctual individual.
• Team player with excellent communication skills.
• Intermediate Japanese language skills.

• 01 June to 22 Oct 2023 (flexible), with the potential to extend.

• 24-40 hours per week (as little or as much as you want).

• ¥1,750-¥1,850 per hour.
• 25% late night work rate for work between 10pm and 5am.

• Free meal provided while on shift.
• Summer seasonal accommodation can be provided at a very low rate in Kutchan if you have a vehicle, or in Hirafu (approx. 20 min walk to work). Enquire for more details.

Please email your simple resume to: [email protected]