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Winter Season - Spa Receptionist

Start Date: 22 November, 2023

Job Description

  • Handling all Spa bookings via email, phone and in person.
  • Answering in-house and external phone calls to the spa.
  • Communicating with other hotel departments to ensure smooth daily operation.
  • Responding to email enquiries.
  • Handling room changes for Spa services.
  • Assist with monthly inventory checks.
  • Handling stock deliveries.
  • Keeping the Spa clean and tidy.
  • Assisting with other tasks in the hotel when necessary.


  • Passionate about hospitality service.
  • Previous hospitality experience.
  • Professional attitude.
  • Team player with excellent communication skills.
  • Must be fluent in English. Japanese language skills will be highly regarded.

Job Particulars

Pay Rate

  • ¥1,400 - ¥1,500 per hour
  • 25% overtime allowance for hours worked above prescribed working hours for the month.
  • 25% late night allowance for work between 10pm and 5am.

Employment Period

  • 22 Nov 2023 - 7 Apr, 2024.
  • Fully paid training at the start of the season.


  • Generally 5 days per week, around 40 hours per week.
  • Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime during peak periods.

Job Benefits

Lift Passes

  • Your own Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
  • If you do not need a pass, you will be offered a bonus payment of ¥30,000.

Travel Support Bonus

  • ¥30,000 travel cost support bonus upon contract completion.

Subsidised Accommodation and Staff Shuttle

  • Subsidised staff accommodation available in Hirafu starting from ¥5,000 per month quad share, ¥15,000 twin share (or double for couples) with all utilities, basic supplies and WiFi included.
  • Free Staff shuttle available to Kutchan Town for shopping.

Free Ski & Snowboard Lessons

  • Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

  • Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

  • For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

Ready for a next level season with Skye Niseko? Apply now using the application form below:

Fill out my online form.

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